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29-06-2017 07:21 PM - edited 29-06-2017 07:23 PM
Hi @Codger61
You will need to set up a separate account for the payg number. This means using alternative log injust details set up with the pay monthly account and alternative email address.
29-06-2017 08:24 PM
Hi, thanks for the reply, but I want to use my exsisting email address.
30-06-2017 11:56 AM
I believe it used to be possible to add a PAYG line into a PayM account. I've no idea whether it is still possible, but I think it only gave very limited functionality, and that you got much more scope for managing the account if you went for a separate registration.
If you register the PAYG number using a different email address, you will then be able to see the account number, as opposed to the phone number. Armed with that information, are you then able to add the PAYG account to your PayM account? [As a PAYG customer, I don't know the details of PayM accounts!]