Please Resync for my new iPhone 5

[TheJimster]

Hi 

Please can you force a resync to my sure signal - serial number 40112831512

I have just upgraded from an iPhone 3gs to an iPhone 5 & a new nano sim.  I have tried rebooting the sure signal & also removing my iPhone 5 phone number & readding it to the sure signal but its still not picking it up.  I have been waiting for 3 days now since I got the iPhone 5 for the sure signal to pick up my new phone/sim but sadly no sign of life.  It is however still working fine with iPhone 4 that we have in the house.

[TheJimster · Accepted solution]

Not sure if a re sync has been sent but I've just got home & my phone. Ow has a full signal off the sure signal, good times!

[Retired-Dave]

Hi TheJimster

That's great to hear. We hadn't got to your initial post yet as we work them in time order, so it just sounds like there was a delay in the Sure Signal picking up the new SIM card.

If you do have any issues down the line, let us know!

Dave

[TheJimster]

Cheers Dave, all good still here. I'm thinking with a sim change it just takes a while (as in days) for the phone, sim, sure signal & network to all sync up together.