Power button stopped working on Vodafone Smart ultra 6

[smithy123]

Hi,

Today my wife discovered that the power button has stopped working and the phone did not wake from sleep.  I then inseted the power lead from the charger and the phone woke up but the it did not go to sleep when the power button was pressed.

Is this likely to be due to the physical switch failure?

Any ideas on how to fix this problem. The phone ran out of warranty just four days ago.  This shows that this brand of phone is not a quality product.

Thanks in advance for any help.

[63johnw]

Hi, does sound like the switch is broken.

You could try a factory reset but I don't think that will sort it.

There isn't much you can do if it's out if warranty.

You can send it away and they will give a price to fix it.

[BandOfBrothers]

Hi

Are you aware it's a 24 month warranty on the phone if supplied by Vodafone. 

I think you would need to weight up the cost of the phone to what a repair would cost if it's past 24 months. 

[smithy123 · Accepted solution]

Thanks for your help.

I rebooted the phone and the power button is working again.

I think some app was the cause or the OS itself.