In my case customer service3s got it cancelled. I would be surprised if it was by a call because when i phoned the company it a general answering servicing who said they would forward the request on. I did not here back from them. These companies are stealing money and the phone networks are making it easy for them. Even these so called texts that compnaies send to "thank you for subscribing" did not apply in my case as the tablet was data only
At the very least
1 The premium rate bar should apply by default on all phones unless they ask to move it
2 There should be further differentiation on the bar, I can understand why someone may want to enter a competition for example, one call £1.00 perhaps so should be possible say to do this but still ban premium rate subscriptions if someone wants that
3 There should be an opt in required to subscribe to these subscription services if for some reason someone actually wants to pay £4.50 a week for games (impossible to get free games on the internet) wether this be your vodafone password pin number or whatever the system should be set up that you actively subscribe
Too many people are being scammed, in a lot of cases it may only be a few pounds before they catch on and they then get it cancelled, it is theft but probably do not report it. It other cases it is a lot more, Vodafone and other networks need to address it. Even turning on the premium rate bar as default would be a big help
