Problem with upgrade web page?

[upwoe]

Hi all,is there a problem with the upgrade web page? I can choose phones but get an error message when I click on choose bundle button.

I've had problems with my account having a admin account linked to it but that is now sorted, so wondered if it was linked to that or is a known problem?

[BandOfBrothers · Accepted solution]

Hello @upwoe

The generic advice is to clear your browsers Cookies and Caches and try again. Or try an alternative browser making sure no content blockers are hindering , pop ups are allowed and no security suites and it firewalls are hindering either. 

Failing that customer services on 191 or Live Chat can upgrade you. Or pop into your most local Vodafone Highstreet Store.