cancel
Showing results for 
Search instead for 
Did you mean: 
1

Ask

2

Reply

3

Solution

Problems with Hu15

Sosij
3: Seeker
3: Seeker

What a stupid way of raising concerns, over network coverage. You say you have the best coverage is this because you have ridiculous systems to complain about outage?? Absolute madness 3 phones not working, I have to post a thread before you will look into it. Possibly the worst customer service ever 

1 REPLY 1

BandOfBrothers
17: Community Champion
17: Community Champion
  1. I certainly understand and appreciate how frustrating it can be when Signal is intermittent or non existent @Sosij

 

For the Team here to help look into your current situation Vodafone have a specific template with questions that should help troubleshoot this. 

The Template is found > Network-issues-initial-checks-and-template.

Please could you launch the link and Copy & Paste the Template back here will your answers. 

Just to add Vodafone have a Network Checker that shows any known issues with local and surrounding masts (zoom out on the map to show surrounding masts) and it shows any maintenance work, planned upgrades and what the signal is expected to be in your area but isn't a guarantee of actual signal. 

Pop your Postcode in > Vodafone Network Checker.

 

Current Phone  >

Samsung Galaxy s²⁴ Ultra 512gb.