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30-03-2017 01:43 AM
30-03-2017 05:44 AM
Hi @ljinuk
An awful situation to be in.
You could either telephone customer service on 191 or use the email link in the Code of Practice or Please let the Vodafone Team here catch up with your post and I'm sure they'll Private Message you.
Link > Code of Practice.
Current Phone >
Samsung Galaxy s²³ Ultra 512gb Phantom Black.
30-03-2017 08:14 AM
Hi @ljinuk
This awful to hear and we'd love to help.
Please follow the instructions that I've sent you in a private message and one of the team will be in touch soon.
Thanks,