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Proof of purchase for an upgrade purchase

p_s_pracash
2: Seeker
2: Seeker

Hi,

I wonder why Vodafone don't supply along with the mobile ordered online for an upgrade. I am your customer for the past 5 years, am disappointed to such small things need to send a customer request and wait atleast until for about 48 hours? Is it our mistake in first place not having proof of purchase from such a valued mobile operator in the UK?

I sent my request which I need my proof of purchase included with my mobile IMEI number. Would greatly appreciated for the speedy response in this regard.

 

Surya

10 REPLIES 10

63johnw
17: Community Champion
17: Community Champion
Hi. Contact livechat and they should be able to send you this.