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Proof of usage

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3: Seeker

Hi is there any one can help I have called many times to Vodafone also did live chat and I am just helpless to get proof of usage as I need to provide to Halifax my Insurance company and every time Vodafone team sent me proof of purchase however I have sent an email to consumer@help also they sent me same proof of purchase but I have clearely mentioned I need proof of usage where my first and last date of simcard used dates so my claim can be processes.

If any one can help will be very much appreciated.

Many thanks

Vimal

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1 ACCEPTED SOLUTION

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Moderator (Retired)

Hi @vimalsundly

 

I am going to send you a Private Message with further help on this.

 

Louise

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7 REPLIES 7
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16: Advanced member

Hi there

 

If you're having no luck with the call centres or LiveChat, I believe that this is something that the eForum Team may be able to help with. If they can, they will be able to send you details of how to get in touch.

PWIAC

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17: Community Champion

Hi,

 

Try the information and re use the email address in 

 

How-do-I-get-a-proof-of-purchase-usage-or-barring.

Current Phone > Samsung Note 10+ 5G _256Gb > Model: SM-N976B.

Samsung One Ui 2.1  / Android 10.

 

Samsung Gear s3 Frontier Watch.

Samsung Galaxy Buds.

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Moderator (Retired)

Hi @vimalsundly

 

I am going to send you a Private Message with further help on this.

 

Louise

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2: Seeker
I need my usage proof please
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17: Community Champion

@Shahzadkhalid7

 

 

Try using the link I added in a couple of posts previously. 

Current Phone > Samsung Note 10+ 5G _256Gb > Model: SM-N976B.

Samsung One Ui 2.1  / Android 10.

 

Samsung Gear s3 Frontier Watch.

Samsung Galaxy Buds.

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2: Seeker

Hi did this get resolved? As i am having the same issue. Thanks

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Moderator

@sk28

 

Your usage shows on each bill.

 

You can view your bills using your My Vodafone online account.

 

If you need a PDF copy of your bill, please request an email of this with our Live Chat team.

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