Phones
Mobile + Broadband
Unlimited
SIM only
Wearables
Mobile broadband
Deals
Broadband + Mobile
Support
Billing & payments
My products
Settings
Vodafone apps
Costs and charges
Support
Network
More
Welcome to Vodafone Community
This is a locked archive and content on this page may no longer be up to date. These posts and threads have been archived for reference only.
Hi is there any one can help I have called many times to Vodafone also did live chat and I am just helpless to get proof of usage as I need to provide to Halifax my Insurance company and every time Vodafone team sent me proof of purchase however I have sent an email to consumer@help also they sent me same proof of purchase but I have clearely mentioned I need proof of usage where my first and last date of simcard used dates so my claim can be processes.
If any one can help will be very much appreciated.
Many thanks
Vimal
Solved! Go to best answer.
Hi there
If you're having no luck with the call centres or LiveChat, I believe that this is something that the eForum Team may be able to help with. If they can, they will be able to send you details of how to get in touch.
PWIAC
Hi,
Try the information and re use the email address in
How-do-I-get-a-proof-of-purchase-usage-or-barring.
Current Phone >
Samsung Galaxy s²² Ultra 256gb Phantom Black.
Try using the link I added in a couple of posts previously.
Current Phone >
Samsung Galaxy s²² Ultra 256gb Phantom Black.
Hi did this get resolved? As i am having the same issue. Thanks
Your usage shows on each bill.
You can view your bills using your My Vodafone online account.
If you need a PDF copy of your bill, please request an email of this with our Live Chat team.