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Solution

Proof of usage

vimalsundly
3: Seeker
3: Seeker

Hi is there any one can help I have called many times to Vodafone also did live chat and I am just helpless to get proof of usage as I need to provide to Halifax my Insurance company and every time Vodafone team sent me proof of purchase however I have sent an email to consumer@help also they sent me same proof of purchase but I have clearely mentioned I need proof of usage where my first and last date of simcard used dates so my claim can be processes.

If any one can help will be very much appreciated.

Many thanks

Vimal

1 ACCEPTED SOLUTION

Retired-LouiseE
Moderator (Retired)
Moderator (Retired)

Hi @vimalsundly

 

I am going to send you a Private Message with further help on this.

 

Louise

View solution in original position

7 REPLIES 7

drey_p
16: Advanced member
16: Advanced member

Hi there

 

If you're having no luck with the call centres or LiveChat, I believe that this is something that the eForum Team may be able to help with. If they can, they will be able to send you details of how to get in touch.

PWIAC

BandOfBrothers
17: Community Champion
17: Community Champion

Hi,

 

Try the information and re use the email address in 

 

How-do-I-get-a-proof-of-purchase-usage-or-barring.

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.

 

 

Retired-LouiseE
Moderator (Retired)
Moderator (Retired)

Hi @vimalsundly

 

I am going to send you a Private Message with further help on this.

 

Louise

Shahzadkhalid7
2: Seeker
2: Seeker
I need my usage proof please

@Shahzadkhalid7

 

 

Try using the link I added in a couple of posts previously. 

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.

 

 

sk28
2: Seeker
2: Seeker

Hi did this get resolved? As i am having the same issue. Thanks

Becca_P
Moderator (Retired)
Moderator (Retired)

@sk28

 

Your usage shows on each bill.

 

You can view your bills using your My Vodafone online account.

 

If you need a PDF copy of your bill, please request an email of this with our Live Chat team.