Rubbish service

[Ianhoyland]

After numerous e-mails and a couple of missed phone calls,I am STILL awaiting to talk to someone who MAY be able to help me!!!!

Guess what, I have just received a messagfe from the e-forum staff and it says ........... 'go back to the shop and complete registration. I already have dear readers (last week) and they insist it is already registered.

What's more the e-forum staff have been kept fully informed.

I hate to sound rude, but are the staff at Vodafone really this stupid - or is it some cleaver ploy to wear youy down!!!

No wonder Vodafone have such a stinking reputation.

[Ianhoyland]

Another cerebral missive from the forum staff: -

On informing them AGAIN that local shop states that I am registered, I am informed that Vodafone HQ need 'updates at this end'.  What Updates!!!! - absolutely no specifics!!!

Please explain to me how can I input data when I have recently been locked out of my account.

Why doesn't someone with a little sense and the ability/seniority to modify/repair the files simply ring me and sort it out.

I get more sense from my dog.

[Tash]

I can confirm we've received your email @Ianhoyland. 

A member of the team will respond to this as soon as we reach your email in the queue. We appreciate your patience with this and aim to resolve this for you as soon as possible.

Please keep us updated with how you get on.

[Ianhoyland]

May I therefore ask why you ask me to give a specific time and date for contact - surely the constraint is going to be when you decide to ring me - aspecially as I have no idea how long your queue is!!!!!!!