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27-08-2014 06:31 PM
Good afternoon,
I have recently purchased a Vodafone Sure SIgnal (Serial Number 40113603217), the seller assures me that he has de-registered it, but upon attempting to register it, the site informs me that it is already registered?
Can you please help? I have contacted the seller to reconfirm that he's de-registered?
29-08-2014 01:22 PM
Hi marshy100,
As we'll only be able to perform a de-registration with the original owner, please ask them to use the instructions I've sent here.
We aim to reply to emails within 48 hours. If you need a quicker response, please ask them to visit our Contact Us page.
Cheers,
Ben