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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73865 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229885 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203974 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Cant use internet after security wipe (blackberry curve 9320)

I'm on freedom freebie, i could use everything fine before the security wipe; calls, messages, 3G internet, etc.So, i decided to security wipe my phone because i thought that it was going very slow than it usually is, but after i did the phone wont l...

SureSignal no longer registering

About 3 weeks ago my suresignal stopped working (power lights on, @ symbol occaisonal flashing, tick symbol occasional flashing). After multiple days of support calls, vodofone support in egypt, de-registered the sure signal, after a few more days th...

shopapps by 2: Seeker
  • 22699 Views
  • 5 replies
  • 0 thanks

Cellular data

Basically I've had a 5S contract since before Christmas and the other day I went to turn on my cellular data and it wouldn't turn on and it hasn't since. I don't know why it won't turn on at all but I'm paying my contract monthly so I should be able ...

Sophie_ by 1: Seeker
  • 12540 Views
  • 1 replies
  • 0 thanks

Phone upgrade

Hi just recently upgraded to an iPhone 5s from a 4. Kept the same number and done a sim swop, so an ideas how to reconnect to the sure signal?

Resolved! SE20 - London

Guys! I live in Zone 3 in London. I have a terrible signal in most of the house, calls dropping, etc.   I called customer service to be told it costs £100   When I was with THREE they offered them free of charge, which should be standard across all n...

Vodafone dongle blue light on but transfer speed terrible

Yesterday and now for the second time, when using the E172 vodafone dongle and macbook to send sports pictures post match, the blue light was on the dongle indicating 3G was working but the speed of transfer was terrible...an hour to get 10 pics away...

Just had the update, then config message and now no data!

I let my phone update (OTA) today and it seemed fine, right up until it decided it needed to send a new configuration message and that was the moment in time that the data icon vanished for good! I have resent it 4 times and done the jump to another ...

GoNz0 by 13: Advanced Member
  • 21972 Views
  • 78 replies
  • 0 thanks

Resolved! Mobile Broadband

I have just moved home and my new flat does not have an internet connection at the moment so I have purchased a Mobile Broadband USB dongle. I have plugged it into my Mac Desktop and loaded the software. The light on the dongle turns to green and the...

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