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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73865 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229884 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203973 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

No Service on iPhone 5s after iOS 8.2 upgrade - please help

Hi, I upgraded to the latest iOS software last night when I received the notification in my settings tab. Today I have had no service at all and was just wondering if anyone is having the same issue, and if could be connected with the upgrade from la...

Order from web

I ordered iPhone 6 plus with pay monthly plan 4 days ago and still not received any information about my order....what is the problem?

Shakuryk by 2: Seeker
  • 12400 Views
  • 2 replies
  • 0 thanks

K4201Z wi-fi dongle not getting 3G

I have just moved into a flat with no internet and bought a Vodafone mobile broadband dongle as a temporary measure. It would not connect but now works after I downloaded newer software (not easy with no internet connection at home!). However, now I ...

Do I need to be an IT expert to use Sure Signal??

Hi I phoned for help with a not working Sure Signal and technical support sent me this helpful email: Dear Valued Customer To use the SureSignal unit, please make sure that your router is configured to forward the following ports to your SureSignal u...

IPhone 5S Fault out of Warranty and Vodafone Insurance Not Covered!!!

Hi i need some HELP!!! I got an IPhone 5S on my very first bill pay contract January 2014 and the phone stopped picking up network a week ago so i did the natural thing and connected it up to ITunes to fix the problem with a factory reset and it got ...

Mark1986 by 2: Seeker
  • 14099 Views
  • 2 replies
  • 0 thanks

MEP Code

hi there i have a blackberry bold 9900 and I am giving it to my cousin and he needs a mep code to get his sim card working with it. how do i aquire this code? HELP!!!!

My iphone 5

Whenever somebody calls me it goes straight through to voicemail and I cannot receive texts, why and how do I change it?

Micro Sim & Nano Sim

My Blackberry Q10 contract does not end until nov/dec but due to the 10.3 OS update major issues i have had no other option but to buy a full priced Blackberry Passport which will arrive tomorrow. reading through the passport user manual i noticed it...

MrDJ by 5: Helper
  • 11290 Views
  • 1 replies
  • 0 thanks

Resolved! Sure signal and new sim

I recently got a new sim and my SS does not allow it to connect.  Do I need to register the new sim somewhere?

Deaks001 by 2: Seeker
  • 23391 Views
  • 2 replies
  • 0 thanks

How to get the most out of a new battery

Hi there, I was having problems with the battery in my s4 and it was getting increasingly worse. I contacted Samsung via the chat facility on their website and was asked to do a battery test. Place the battery on a flat surface, does it wobble or are...

rachie29 by 4: Newbie
  • 11631 Views
  • 2 replies
  • 0 thanks
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