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Mike20090
2: Seeker
2: Seeker

So im fed up of not being able to look at "age restricted" content on 4g 

i have been told it has been fixed in the live chat 6 times now 

and nothing has hanged.

im fed up of being told that this is resolved andnot having any changes on my phone 

4 REPLIES 4

BandOfBrothers
17: Community Champion
17: Community Champion

Hi @Mike20090

 

A little while ago some account holders did experience issues when wanting Content Control turned off. 

 

Is it turned off as per your MyVodafone > How-do-I-switch-off-content-control-on-my-mobile-device.

 

I note you've tried Live Chat to get this resolved. 

I'd suggest contacting Customer Services on 191 as an alternative.

Current Phone  >

Samsung Galaxy s²⁴ Ultra 512gb.

 

 

So i rang 191 and the bloke on the other end said there is no bars at all on my phone and that he doesnt know what to do from there ?! So what next this is becoming a pain now 

tried everything exhausted all avenues any help would be appreciated vodafone?! 

Sukhi
Moderator (Retired)
Moderator (Retired)

@Mike20090 We'll be happy to get this sorted for you. I've sent you a private message with details on how to get in touch :Smiling: