Rich Communications Suite - Samsung Galaxy S5

[JanPW]

Hi,

I installed the latest update for the Galaxy S5, and have a problem with the messages app. I now constantly crashes!

I wrote a post on here before, but it has been deleted. I would have at least expected a message about my questions in there on how to resolve this? and what vodafone is doing about it?

Thanks

Jan

[Spider_Tactical]

Ben _ H .......Your usual bog standard reply is so laughable. You seem to forget that vf put out a update which installed something which does something nasty as such to the S5 which then vf pull it and then you come on line to basically say live with it as we cannot be bothered to fix something we broke. It's about time someone got this sorted and expedite this fix so basically wake up and smell the coffee and get the fix out......

[steveo67]

Spider I thought exactly the same thing when i read Bens post

remember this ?

lolz

[Spider_Tactical]

Well thers a surprise..Nothing in reponse to my last post...

I am starting to think that the so called tech team are living in laa laa land and hope we will go away and accept what they say...YEAH RIGHT!!!!

So I for one would like a reponse from them instead of being fobbed off

[Phil]

Hi Spider_Tactical, 

I can assure you that we do work to get updates to fix any issues rolled out as quick as possible.  

You'll get a notification to your phone as soon as it's available. 

Thanks, 

Phil

[Spider_Tactical]

YAWN YAWN YAWN...Another bog standard reply

[Spider_Tactical]

Well a week later and it looks like that the so call tech team and admininstrators have now gone into hiding after the almightest balls up by vf and letting this post slip quietly away...and its marked as solved well it is not solved so remove the tick and get it solved!!!!

Talk about the 3 monkeys See No Evil Hear No Evil Speak No Evil

[steveo67]

I read on another thread somewhere that the Admins & Tech team were really busy with iPhone 6 issues ...

[Griff]

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@steveo67 wrote:

I read on another thread somewhere that the Admins & Tech team were really busy with iPhone 6 issues ...

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If that took the entire team then they are either doing it wrong or horribly understaffed.  It also underscores my point about terrible communication.  Come on Vodafone, what is going on?

[steveo67]

I am also getting a little puzzled why they are the "Tech Team" as this indicates that they are a team of technical people ...but most issues in these forums are mainly concerned with the management (or lack of) of accounts or simple order processing issues.

In fact IMHO most of the technical guidance comes from other members and the community champions.

[Spider_Tactical]

BUMP

Isn't it about time we have got this update through...How long does it take to put something right it is now coming upto 4 weeks!!!!!

GET A GRIP VODAFONE