S4 update - messages not visible.

[elsiepops]

Can anyone please help? After the latest software update on my s4 all of my messages have disapeared. I can see the first line in the header along with the senders name, but when I open them it's blank. This applies to not only old messages, but any new messages I send or recieve, so if someone texts me I'm only able to read the first line.

[63johnw · Accepted solution]

Hi, this has appeared a few times since the latest update, a factory reset seems to solve it.

http://forum.vodafone.co.uk/t5/Samsung/S4-Lollipop-disaster/m-p/2378720#M111619