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13-12-2015 09:06 AM
I unplugged the extension lead that my SS was plugged into (twice) and since then I have the dreaded solid red light and flashing internet light. I tried resetting it, rebooting the router, leaving for 24 hrs and still no joy. I have now checked all the port forwarding that i had set up when i first installed it, and re-opened the relevant ports. No luck.
Would be grateful if vodafone techs could try a re-sync from your end? Please let me know what info you need.
Cheers,
Ann
13-12-2015 09:29 AM
Hi there
Before one of the eForum Team resync your device, please go through the Sure Signal Troubleshooting thread as this may help you to resolve your issue. It has links to the key things you can do to try and resolve the issue
PWIAC