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Samsung Galaxy Note 5

merchantmike
2: Seeker
2: Seeker
Annoyed Samsung won't sell the Note 5 in Europe and looking to import from the US or Asia.

Can Vodafone state what variant works and is compatible with their 4g bandwidths so I know which part of the world to shop in.
1 ACCEPTED SOLUTION

BandOfBrothers
17: Community Champion
17: Community Champion

Hi,

 

 

Using an import brings its own risks. 

 

Often the the warranty is not valid in another country so do check.

 

Vodafone mostly likely won't be able to guarantee they can support it. 

 

Vodafone uses these frequencies. 

 

Frequencies used on the Vodafone UK network
Frequency Protocol Class
900 MHz GSM/GPRS/EDGE 2G
1800 MHz GSM/GPRS/EDGE 2G
900 MHz UMTS/HSDPA/HSPA+/DC-HSPA+ 3G
2100 MHz UMTS/HSDPA/HSPA+/DC-HSPA+ 3G
800 MHz LTE 4G
2600 MHz LTE Advanced

 

Google for the frequencies that the handset supports. 

Current Phone  >

Samsung Galaxy s²⁴ Ultra 512gb.

 

 

View solution in original position

57 REPLIES 57

Right, after a fair bit of digging, this is the handset you have bought.  It is a model that is destined for Hong Kong and because of this supports LTE (4G) at 800MHz on band 18.  Vodafone UK operate at 800MHz on band 20.

 

I'm sorry to say but this handset isn't going to work in the UK, on Vodafone's 4G network. 

PWIAC

BandOfBrothers
17: Community Champion
17: Community Champion

As I suspected in my earlier posts regarding the base band. 

 

😒

 

Whats your intentions with the handset now may I ask. 

Current Phone  >

Samsung Galaxy s²⁴ Ultra 512gb.

 

 

wtleger
4: Newbie
Damn. OK, thanks, much appreciated.

wtleger
4: Newbie
It does look like the same model, although I got mine from eglobal and it's the 64gb model. The link above is to the exact model I ordered and has a box ticked for Vodafone UK. Most annoyed. :Sad_face:

BandOfBrothers
17: Community Champion
17: Community Champion

The two things you may need to consider are:

 

Return policy. 

 

Are you happy not possibly having 4G connection. 

Current Phone  >

Samsung Galaxy s²⁴ Ultra 512gb.

 

 

wtleger
4: Newbie
Totally gutted. eglobal are a nightmare to deal with as you can't call them. You can only email them and they get back to you a few days later.

I will be able to cancel the order for the second phone and hopefully return the one I have. I don't want to go without 4g on such an expensive handset.

I really appreciate your help guys. I don't suppose you know where I could find a 64gb version of the note 5 that WOULD work on Vodafone UK 4g? The second one was going to be a belated Xmas present so I would love to find an alternative model.

BandOfBrothers
17: Community Champion
17: Community Champion

I don't blame you wanting 4G.

 

Are you looking at new or used ?

 

Key is to purchase from a company in the Uk.

 

I only buy from a Highstreet store. 

Current Phone  >

Samsung Galaxy s²⁴ Ultra 512gb.

 

 

drey_p
16: Advanced member
16: Advanced member

My advice is to make sure you buy from a reputable UK dealer and not a company like eGlobal who, despite have a UK web address, are actually based in Hong Kong.  Check the reviews online before purchase as there are enough out there to give you an idea where the phones will be coming from and where the company is based.

PWIAC

drey_p
16: Advanced member
16: Advanced member

The Note 5 only appears to be coming to Europe in January.  I would personally hold off from any purchases until then.  

PWIAC

wtleger
4: Newbie
I am looking for new, I only wanted to use a UK company and eglobal hold themselves out as such which is why I used them, clearly they just import to order and aren't careful about which models are suitable.