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Samsung Galaxy S6 edge not able to text iPhone

alison18
3: Seeker
3: Seeker
Upgraded from Sony phone to Galaxy S6 edge and unable to send texts to iPhones, the screen freezes. I thought it was all texts not working but it's only texts to iPhones. Any one else had this problem?
12 REPLIES 12

alison18
3: Seeker
3: Seeker
I was told a virus was the only possible solution. I will contact Samsung to see if they can help. I can phone the contact and receive phone calls from the contact but no texts. We have checked that nothing is blocked. It's so frustrating. Thanks for your help.

hrym
17: Community Champion
17: Community Champion

I can't see why a virus would affect only one contact, but you could install AVG or Avast and see if they find anything.   Did you ask the owner of the iPhone to check that they haven't accidentally blocked you?

alison18
3: Seeker
3: Seeker
Thanks for that. Yes have checked the iPhone user and number isn't blocked. Think a visit to Vodafone tonight as it's frustrating.