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Samsung S4 - Connecting to the internet

gareth76
3: Seeker
3: Seeker

Hi

 

I have recently upgraded to the S4 (GT-I9505, Android 4.2.2).  My issue relates to connecting to the internet via the mobile network.  When I connect to the internet via wi-fi, there is no problem.  However, if I turn wi-fi off, and try to use the mobile internet, I find that I am unable to.  I am in a strong signal area, and other users with different handsets can connect to the (vf) network; however, my device will not.  A workaround that I have found is to try and register the phone on another network, which it will fail to do as is it a vf phone. I then re-register the phone back on to the vf network, which then gives me mobile internet connectivity.  However, this proves to be a temporary solution, as any period of inactivity means having to do the whole process again.  Toggling between flight mode does not work.  I have also tried to wipe the cache memory in recovery start-up, however this produces the word 'error' and simply reboots, with no improvement to the connection status. 

 

I would be interested to know if there are others experiencing this issue, and more importantly, what I can do to resolve this; having to register the phone onto the network every time I want to use mobile internet is definitely not the way forward!

 

Regards

 

Gareth

20 REPLIES 20

I have recently upgraded from an S2 to an S4. my mobile internet was working until last week. I havent changed any settings on my phone & my mobile data is on. I have no problems if I switch my wifi on. The 3G symbol that normally appears on the top right hand corner of my screen has disappeared. Also when i receive an MMS there is an attachment to download but it wont let me download. This never happened with my S2