Samsung galaxy S7 edge

[12bazza]

Hi, just recieved my s7 edge but already having issues. I have inserted sd card(64 GB) and everything was fine. Now its playing up, unable to move apps to card and when taking pics it says not enough room on card. I have checked this in settings and says 6 mb used so I know there is plenty of space. I have tried removing card and reinserting carefully as sd/sim card tray is bit flimsy to say the least.  Reformatted various times and even in my other samsung phone(s5) but still not workink. Is there something I'm missing. Have googled this and does seem to be common issue that only seems to be overcome by getting new device but want to make sure before sending it back. Cheers

Bazza

[63johnw]

Hi, does the SD card work still work ok in other phones?

[12bazza]

Not tried the 64 gb in another phone but have tried different card in s7 with same results. : - (

[63johnw]

I have an S7 and it was just a case of inserting the SD card and it worked fine. If you have tried various cards, then the only things I could suggest would be soft resetting (on and off) which I am guessing you have tried?

Next would be a factory reset after backing everything up and if that doesn't work I would suggest contacting Samsung direct for help as their service centres have more leeway than Vodafone when it comes to repair or replacement, unless you are still in your first 30 days.

[12bazza]

Thanks for reply. It is still within 30 day period as only got it yesterday . Will try factory reset but not holding my breath as it does seem to be common issue that only seems rectified by getting replacment device.

[BandOfBrothers]

Can you check there is nothing like dust / lint in the port where the SIM card/SD Card pushes into. 

[drey_p]

When you reformatted the card, did you do it in the handset or on a computer?

Have you tried a different SD card - sometimes phones just don't like a particular card.

[12bazza]

I have now tried 3 different cards all the same. Can't really check slot as it's so small but wouldn't have thought anything inside as it's straight out of box but like they say never say never. At the moment I have a 4gb card in and so far so good but not really the size I'm looking for. Thanks for replies

[BandOfBrothers]

Appreciate its not the size SD card you want to use. 

If this was my situation I would most probably swap it out ASAP and go from there.