Sure Signal 2 & HG633

[sarahbister]

Hi my sure signal has stopped working after 4 years.  but have installed a new router from TALKTALK, it worked ok for a couple of days then has stopped. Its a Huawei HG633.  I can see the sure signal on the router and i have a internet connection but all i get is a red flashiing light.  Have tired resetting the sure signal and resetting the router too.  Does anyone have any ideas before I condemm the sure signal ?

thanks

Sarah

[BandOfBrothers]

Hi,

It maybe worth trying a different power supply with the SureSignal (Version 1 & 2 ), as there have been some reports of replacement power supplies solving the issues. Even if lights / power are showing. They are available on eBay for around £10.

From member cineriv "But firstly, have a look around for a suitable unit with a 12 Volt output @ around 1.5Amp capacity that you could 'borrow' to prove the fault. Suitable units can be found on external hard drives, monitors, printers, routers etc.etc."

[sarahbister]

Will do, have a few so not an issue to try, Thanks

[sarahbister]

It's sorted now. Added a port forwarding rule and was working within a couple of minutes.

[BandOfBrothers]

Good to hear your sorted. 

[bobbyv]

Hi Sarah,

What did you do exactly as I have the same problem?

Thanks

[sarahbister]

after some digging i found this on the talktalk site as they are my isp

http://community.talktalk.co.uk/t5/General-Technology-Tips-Tricks/HUAWEI-HG633-PORT-FORWARDING/td-p/...

it does show how to enter the port there ☺

Hope this helps

[bobbyv]

Hi Sarah,#

Thanks for that but what did you put in the boxes for External and Internal ports?

Thanks

Bob

[sarahbister]

I've only got an internal host and that's my sure signal. Selected from the drop down box. In application I've got SNMP TRAP.

Hope this helps.

Regards sarah