Sure Signal 2 cannot add user

[paddybing]

HI cannot add a specific user to sure signal. vodafone tech please help.

[Retired-Sarah]

@paddybing For further help with adding and removing a user on your Sure Signal, take a look at our how to video.

[paddybing]

Very unhelpful. I know how to do it. I have added users. But one specific number won't register. I suspect it is because the number was ported recently but I'm talking 6 weeks not a few days. I've suspect you will now advise me to contact web chat so they can add it manually. If so how can I do that if it is never available ?

[paddybing]

Error codes are 500 and 2011.

[Mark]

@paddybing

You can contact the Live Chat team to manually register a new number to your Sure Signal.

If you’re having difficulties contacting Live Chat, you can also call us on 191 from a Vodafone phone or 03333 040191 from any UK phone.