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Solution

Sure Signal Already Registered

StewartYohn
2: Seeker
2: Seeker

‎24-10-2014 01:10 PM

Hi,

 

I have bought a Sure Signal from a friend, however they can't remember their registration details in order to de-register the unit for me.

 

SN 40123231579

 

Can you sort this out for me?

 

Many Thanks,

 

Stewart.

0 Thanks
2 REPLIES 2

StewartYohn
2: Seeker
2: Seeker

‎25-10-2014 05:00 PM

Hello??

 

Are these posts ever answered or am I going to be ignored????

0 Thanks

AnnS
17: Community Champion
17: Community Champion

‎25-10-2014 05:14 PM - edited ‎25-10-2014 05:15 PM

Hello Stewart

 

This is going to be something your friend will need to do.

 

Due to all the usual data protection regulations, only the person who had the device registered to their account, can make the request for the Sure Signal to be deregistered.  As soon as this is done, you will be able to register the device against your account.

 

Even if your friend has cancelled the account, Vodafone will still be able to find the details.