Sure Signal Burnt out

[jbozward]

Can't say i'm overly happy with this one.

My Sure Signal has been awsome from when I got it ages ago, but last night it decided to go bang.....litteraly.....and tripped all the electrics in the house.

I'm now left with no signal in the house and pretty white box with a whiff of burnt electrics about it. In the automotive trade we call it a 'thermal event' to play it down, but this could have been a total disaster.

Has this been seen before? and how do I go about replacing it?

[Gemma]

Hi jbozward,

Our repair centre can take a look at this, if it’s within the 12 month warranty.

Please see our repair process here.

Thanks, 

Gemma

[jbozward]

Hi Gemma,

I have investigated a little further and found that the SureSignal is fine, but the power adapter is what's gone pop.

Is there any way I can get a new adapter rather than the whole SureSignal as it's out of Warranty.

Thanks in Advance.

[Retired-Sarah]

Hi jbozward,

We’re sorry to advise that we don’t currently sell or supply power adapters.

Thanks,

Sarah