Sure Signal Outage?

[law817924]

Hi

COuld you advise if there has been a SS service outage in TA11 postcode area, have run through all troubleshooting for SS and Modem and router and still can not get SS working. Currentlly have lights 1,2 solid, good broadband  can ping SS however unit will reset its self and reboot. Reading the posts could you confirm service status. If it is not service outage please advise of next troubleshooting steps?

[law817924]

Thats fine, can you advise how the fix for the SURE SIGNAL is coming along please!

Peter

[Sukhi]

Hi law817924

Thanks for coming back to us. I can see you've tried all the troubleshooting steps, I think it's best we take a closer at your account. Can you get in touch here?  

Sukhi

[law817924]

Email sent can you advise on timescales?

Peter

[Retired-PaulE]

Hi Peter, 

Thanks for your time on the phone just now, it was great to talk to you :smileyhappy:

I've arranged for one of the team to call you on Monday morning (on your land line of course :smileywink:)

Paul