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14-08-2015 06:24 PM
The issue you’re experiencing: Not connecting. have reset, powered down everything etc half a dozen times over a 24 hr period. Driving me to distraction if someone can help please!?
What light sequence you're seeing: Red light flashing, User light amber static, Service led light amber static.
Your speed test results .72.74mbps Download 17.09 Mbps Upload Ping 18ms
Your external IP address 86.178.140.48
Your Sure Signal serial number: 42151133271
The results of a traceroute.
traceroute to 212.183.133.177 (212.183.133.177), 64 hops max, 72 byte packets
1 bthub (192.168.1.254) 2.312 ms 1.387 ms 1.912 ms
2 * * *
3 * * 31.55.185.177 (31.55.185.177) 13.262 ms
4 31.55.185.176 (31.55.185.176) 13.166 ms 13.762 ms 13.534 ms
5 195.99.127.128 (195.99.127.128) 12.814 ms 12.543 ms 13.248 ms
6 195.99.127.19 (195.99.127.19) 13.559 ms 13.429 ms 13.803 ms
7 lndgw2.arcor-ip.net (195.66.224.124) 17.592 ms 15.809 ms 15.823 ms
8 85.205.0.86 (85.205.0.86) 15.026 ms 14.818 ms 15.603 ms
9 * * *
10 * * *
11 * * *
12 * * *
13 * * *
14 *