Hi, I have been having issues trying to get SS working. I have tried 3 different units, all which see to work for a day then just stop for no reason with internet light flashing slowly white. After a router reboot it seemds to come back for a day or so.Is there any way I can have it so that I dont have to keep rebooting? I have tried reset on the device before rebooting but this doesnt seem to reconnect after waiting hours.
Please see tracecert results and othewr details below: -
Down Speed - 25MB
Up Speed - 5MB
Ping Test - 17MS, Jitter 3MS
External IP - 86.174.17.105
SS Serial No - 40131002079
Tracecert results: -
Tracing route to 212.183.131.177 over a maximum of 30 hops
1 1 ms 5 ms 2 ms 192.168.10.1
2 8 ms 10 ms 4 ms 217.32.142.2
3 7 ms 6 ms 6 ms 217.32.142.30
4 10 ms 5 ms 5 ms 213.120.163.14
5 6 ms 8 ms 7 ms 31.55.165.227
6 7 ms 6 ms 5 ms 31.55.165.109
7 5 ms 7 ms 7 ms acc2-xe-3-3-0.mr.21cn-ipp.bt.net [109.159.250.23
4]
8 13 ms 14 ms 15 ms core1-te0-13-0-16.ilford.ukcore.bt.net [109.159.
250.166]
9 16 ms 21 ms 16 ms peer1-xe3-0-0.telehouse.ukcore.bt.net [109.159.2
54.215]
10 18 ms 18 ms 19 ms lndgw2.arcor-ip.net [195.66.224.124]
11 15 ms 14 ms 14 ms 85.205.116.2
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * *
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