Sure Signal Problem

[adrianmwatson]

Just changed my phone from a 4s to a 5s, new sim but same number.  Cant now connect to Sure Signal (other numbers remain connected) and cant find 'manage sure signal' on the vodafone website anymore

Any ideas?

[BandOfBrothers]

Hi,

Take a look at these threads which discuss the new Dashboard. 

http://forum.vodafone.co.uk/t5/Vodafone-Sure-Signal/NEW-location-for-the-Vodafone-Sure-Signal-manage...

https://forum.vodafone.co.uk/t5/Vodafone-Sure-Signal/Can-you-manage-Sure-Signal-with-an-iPad-Safari/...

I assume you've just had a Sim Swap. 

Ive read on the eforum that its recommended if issues exist after a sim swap to follow the advice in https://forum.vodafone.co.uk/t5/Vodafone-Sure-Signal/Sure-signal-not-connecting-after-sim-swap/m-p/2...

[adrianmwatson]

Thansk, have located it now thanks for your link, and can remove and add back in the same number

Great help, Cheers!

[BandOfBrothers]

You're very welcome. 

Credits to the Op's who took the time to leave the information originally.