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Solution

Sure Signal - Slow Flashing Internet Light V1

logant
3: Seeker
3: Seeker

The issue you’re experiencing:

No 3G connectivity to Sure Signal for the last 3 days. I've opened the ports and still not working.

 

What light sequence you're seeing:

First light is solid and only the Internet light flashing.


Your speed test results from here.
Download 51.42 Mbps

Upload 9.48 Mbps


Your external IP address from here.

86.183.35.12

 

Your Sure Signal serial number:

21229652215

 

The results of a traceroute.

Tracing route to 212.183.133.177 over a maximum of 30 hops

 

  1     3 ms     1 ms     2 ms  BThomehub.home [192.168.1.254]

  2     *        *        *     Request timed out.

  3     *        *       20 ms  31.55.185.181

  4    14 ms    15 ms    13 ms  31.55.185.180

  5    15 ms    31 ms    12 ms  195.99.127.212

  6    19 ms    13 ms    13 ms  peer6-hu0-7-0-0.telehouse.ukcore.bt.net [62.172.103.15]

  7    19 ms    16 ms    13 ms  t2c3-et-8-1-0-0.uk-lon1.eu.bt.net [166.49.211.240]

  8    15 ms    14 ms    14 ms  166-49-211-254.eu.bt.net [166.49.211.254]

  9     *        *        *     Request timed out.

 10     *        *        *     Request timed out.

 11     *        *        *     Request timed out.

 12     *        *        *     Request timed out.

 13     *        *        *     Request timed out.

 14     *        *        *     Request timed out.

 15     *        *        *     Request timed out.

 16     *        *        *     Request timed out.

 17     *        *        *     Request timed out.

 18     *        *        *     Request timed out.

 19     *        *        *     Request timed out.

 20     *        *        *     Request timed out.

 21     *        *        *     Request timed out.

 22     *        *        *     Request timed out.

 23     *        *        *     Request timed out.

 24     *        *        *     Request timed out.

 25     *        *        *     Request timed out.

 26     *        *        *     Request timed out.

 27     *        *        *     Request timed out.

 28     *        *        *     Request timed out.

 29     *        *        *     Request timed out.

 30     *        *        *     Request timed out.

 

Trace complete.

10 REPLIES 10

Sukhi
Moderator (Retired)
Moderator (Retired)

@logant I've sent you a private message with details on how to get in touch.