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Solution
19-01-2017 12:49 PM
The issue you’re experiencing:
No 3G connectivity to Sure Signal for the last 3 days. I've opened the ports and still not working.
What light sequence you're seeing:
First light is solid and only the Internet light flashing.
Your speed test results from here.
Download 51.42 Mbps
Upload 9.48 Mbps
Your external IP address from here.
86.183.35.12
Your Sure Signal serial number:
21229652215
The results of a traceroute.
Tracing route to 212.183.133.177 over a maximum of 30 hops
1 3 ms 1 ms 2 ms BThomehub.home [192.168.1.254]
2 * * * Request timed out.
3 * * 20 ms 31.55.185.181
4 14 ms 15 ms 13 ms 31.55.185.180
5 15 ms 31 ms 12 ms 195.99.127.212
6 19 ms 13 ms 13 ms peer6-hu0-7-0-0.telehouse.ukcore.bt.net [62.172.103.15]
7 19 ms 16 ms 13 ms t2c3-et-8-1-0-0.uk-lon1.eu.bt.net [166.49.211.240]
8 15 ms 14 ms 14 ms 166-49-211-254.eu.bt.net [166.49.211.254]
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
Trace complete.
25-01-2017 10:22 AM