Sure Signal Suspended

[chrisbonduk]

Hi,

I pressed deregister on the control panel and it deregistered from my account.  I have given my suresignal to someone in London.  They are now unable to use the box as its saying "It has been suspended from the network cannot be reinstated".

I've just spent an amazing 60 minutes on the phone with no success.  Can someone look into this for me or provide me with at least a decent number to get through to the true technical department as the foreign call centers are rediculous and wont put you through to second line or claim to be second line that know nothing!

Serial No: 40112209487.

Thanks,

Chris

[Retired-James]

Hi chrisbonduk,

As the Sure Signal is suspended it means that the only option available would be to send this in for repair as we can’t remove the suspension from them.  

James