Sure Signal V3 not connecting to phone

[Zetlandgav]

6 month old sure signal V3 not connecting to registered phones, worked flawlessly prior to this. Please can you help.

Light Sequence:

1. Solid Red

2. Solid White

3. Solid White

4. Off

Speed Test Results:

External IP:

86.156.7.251

Sure Signal Serial Number:

42170146064

Traceroute:

[Zetlandgav]

Sorry forgot to say, I've reset the Sure Signal numerous times and also had it switched off for a couple of days to let it cool down as it was quite hot.

[Alex · Accepted solution]

@Zetlandgav Your Sure Signal is set up to use, however it looks like the numbers haven't added on correctly.

Please drop our Live Chat team a message - they'll be able to sort this out for you. :smileyhappy:

[Zetlandgav]

Thanks Alex all appears to be working again, Saily on live chat been very helpful and has escalated an issue I've had with adding a number to the Sure Signal.