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Sure Signal disappeared from account

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Luvlyliz
3: Seeker
3: Seeker

‎11-07-2015 11:36 AM - last edited on ‎13-07-2015 08:46 AM by Moderator (Retired)

My sure signal is working however it has disappeared from my account and I cannot manage my numbers.

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BandOfBrothers
17: Community Champion
17: Community Champion

‎11-07-2015 11:49 AM

Hi

May I welcome you to the eForum

If these FAQs don't work or help https://support.vodafone.co.uk/Network-and-coverage/Sure-Signal/ then please speak to Customer Services on 191 or Live Chat for account Assistance as we are all fellow customers here.

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.

 

 

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elvgren
2: Seeker
2: Seeker
In response to BandOfBrothers

‎11-07-2015 05:12 PM

Correct, the link to Sure Signal has disappeared. I spoke to Vodafone today & they confirmed it has disappeared because of upgrades to the web site - these are still on-going and the link will re-appear in due course. Meantime, if you want to make changes, you need to call them or have a 'Live Chat'. Bit of a shambles really in my opinion. Ray

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