Sure Signal does not reconnect

[sargan]

I have a SureSignal with a good 50MB broadband connection.

When phone is connected - all os OK.

The issue I have is that if I wander away from SureSignal area ... i.e. away from home ........... when I return the phone does not reconnect to Sure Signal.

Having no VF signal in area - the phones just sits thee with zero signal.

I left it all toady ... in the next room to SS (about 7m away) .... it des not connect.

Walk within 2m of the SS  and then wait  a few minutes and it connects ....... then I can go back to room it has been unable to connect form and have a solid 4 bars of signal.

This is VERY frustrating - especially as I may not notice it is not connected and am missing calls.

Seems unable to auto-reconnect

[BandOfBrothers]

Hi,

Your phone will try to connect to the strongest signal it can see. 

I'm wondering if you try turning off 4G in the phones settings if that would make a difference as the SS pushes out 3G. 

[sargan]

My phone is set to auto negotiate connection method.

There is no 3G or 4G signal where I am ..... there used to be 3G, then this was lost when 4G went on local cell.

I don't really want o have to go into settings and turn 4G off every time I enter my house.    With auto-negotaite I should not need to.

Once I have moved really closeto device and it has connected ... it stays fine as long as I do not move away form signal totally and connect to network when away from home.

That seems to be the issue - if it has been off teh SS and onto network it does not switch back.

I looked again now as a test ........ zero bars of signal ... the 'triangle is there - but all 'greyed out'.

When I move close to unit - it goes to filled in .. all bars of signal strength - I can then go back to location I was in and it stays connected.

[Sukhi]

@sargan Please take a look at our Sure Signal Troubleshooting thread, then post back your results if you’re not directed to an existing thread.

[sargan]

Well past that guide in terms of testing