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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73760 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229867 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203338 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Mobile Broadband - Dongle is not recognised

I have been given a Vodafone dongle by the company I work for as I travel a lot delivering IT training and require a constant internet connection, however the Dongle I have is not working. On one of my laptops it is not recognised as a device and I g...

Cydonija by Not applicable
  • 10271 Views
  • 1 replies
  • 0 thanks

Mobile Boradband - Gmail chat is not enabled

I have connected gmail thru vodofone dongle. I can not able to connect gmail chat. But gtalk is working fine. Is there any option to enable gmail chat. Moreover some useful urls are also blocked as restricted access as adult content page.

Mobile Broadband - Not Picking Up Any Signal

HI according to the vodaphone coverage map the coverage in my area is excellent however when i plug in my dongle i only get a flashing red light and I am unable to connect?

Mobile Broadband - What does “current credit” mean?

This is probably a silly question but what does “current credit” mean when I check my pay-as-you-go mobile broadband balance? Obviously, it means something different to the amount of data I have left on my dongle, but what? I don’t have a Vodafone mo...

orian by Not applicable
  • 10621 Views
  • 4 replies
  • 0 thanks

Topped up by voucher and still cant get online

Hi, I bought a voucher for topping up my pay as you go dongle, entered the code and it still wont allow me online. The balance reads £10.00 so i know something happend. Anyone help?

Flyn111 by Not applicable
  • 10254 Views
  • 2 replies
  • 0 thanks

Emails not being sent by 3g dongle.

Hi there, I have a vodafone dongle on PAYG. It connects to the net fine, I can surf the net, and recieve emails, no problem at all, but it wiil not send emails, it shows them as sent in outlook (vista) , but no one is recieving them. I set my outgoin...

pmac by Not applicable
  • 14918 Views
  • 20 replies
  • 0 thanks

Mobile Broadband - Mobile Wi-Fi

I recently bought the vodafone mobile wi fi device (25th of september). Furthermore i bought the £25p/m contract as well which said i would get 5GB p/m. When i took it home and tested it, it seemed very slow. I then went onto internet speed checker a...

lads by Not applicable
  • 10462 Views
  • 5 replies
  • 0 thanks

Vodafone PAYG Dongle - I Can't See My Remaining Usage

Hello, When I first started using my Vodafone dongle (PAYG) I used to find that the ongoing tally of how much I had used via the account website was very useful as I could topup when it reached say 50 mb or so, but now when I look it says 'your prep...

robonuggie by Not applicable
  • 14625 Views
  • 10 replies
  • 0 thanks
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