I've had a sure signal for a couple of months now as the signal at home is bad.
It worked on my work phone - a Iphone 4s, but not on my personal phone - a HTC One on 4g.
Youy told me at the time to switch off 4g - but I don't see how that's possible, and I don't think it's sensible - you sold me a sure signal after the 4g switch on, and didn't say anythign about the 4G use.
Now I have a 4G work phone, and I get the same thing - 1 to 0 bars on the phone.
I've re-registered both to no avail.
Here's the details -
- The light sequence and behaviour you're seeing. - Power light, and 2 white lights on the internet and signal.
- Your speed test results from here. - Ping 44ms - Down 8Meg, Up 1Meg
- Your ping test results from here. B* - very good.
- Your external IP address from here. - 90.210.243.23
Can you also paste the results of a traceroute here for me?
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\Morrison>tracert 212.183.133.177
Tracing route to cluster4.vap.vodafone.co.uk [212.183.133.177]
over a maximum of 30 hops:
1 1 ms 3 ms 1 ms SkyRouter.Home [192.168.0.1]
2 * * * Request timed out.
3 50 ms 46 ms 48 ms ip-89-200-131-107.ov.easynet.net [89.200.131.107
]
4 44 ms 43 ms 45 ms ae99.edge3.London2.Level3.net [212.187.201.57]
5 45 ms 72 ms 43 ms ae-0-11.edge4.London2.Level3.net [4.69.200.126]
6 55 ms 49 ms 43 ms ae-3-3.ebr1.London1.Level3.net [4.69.141.189]
7 43 ms 46 ms 44 ms ae-42-42.ebr1.London1.Level3.net [4.69.167.22]
8 43 ms 45 ms 45 ms ae-56-111.csw1.London1.Level3.net [4.69.153.114]
9 45 ms 46 ms 43 ms ae-122-3508.edge4.London1.Level3.net [4.69.166.1
3]
10 63 ms 63 ms 62 ms 195.50.122.66
11 65 ms 61 ms 61 ms 85.205.116.14
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16
.png "Community Manager"){kind=icon}
