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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74250 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229941 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204338 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Sure Signal v1 first 2 lights only solid

I hope someone can help.After many (many) years of working troublefree, my v1 Sure Signal has stopped working. A few days ago it was dropping signal, so we were going into airline mode and back out to reconnect, but now this no longer works. Now I on...

Resolved! A question from an iPhone Virgin

I've had the iPhone 6 for about a month. Loving it. Just one thing I haven't sorted. Notifications of emails. I've been into settings and got it on badge app icon. Show on lock screen. Alert. It works for text and whatsapp. But I do not find out that...

wynmorgan by 7: Helper
  • 24295 Views
  • 46 replies
  • 0 thanks

Resolved! s6 edge emails notifications

HiI am completely stumped,for some reason I don't get notifications anymore when I get emails and only get my emails if I click on the email box. I've been in settings and it says sync disabled,is that why they've stopped coming through and if so can...

guinea19833 by 14: Advanced member
  • 15608 Views
  • 5 replies
  • 0 thanks

'Service update - There is a new configuartion'?

This keeps appearing with no obvious way of addressing it. What is more concerning, I've had a sharp increase in my data usage and subsequently bills since this little thing showed up.Can someone please explain any correlation, or just anything usefu...

JiM84 by 1: Seeker
  • 26057 Views
  • 3 replies
  • 0 thanks

Strange one

I have a galaxy note 4 not long ago I had a missed call I called the number back and they said they'd had a missed call from me when I checked my call log I hadn't called that number. Then yesterday my phone was ringing with an in coming call from my...

mancman by 4: Newbie
  • 14855 Views
  • 3 replies
  • 0 thanks

Email "incoming and Outgoing" settings on Sony Xperia Z3 Compact.

Hi,i have set the email up for the phone above but find that i can only receive an email either on my phone or my PC, but not both at the same time. I have a gmail email account and am trying to set it up using the standard email app which comes with...

why do Vodafone charge for sure signal?

Why do Vodafone charge for sure signal? Other networks provide them for free. This includes "3" & O2 provide a free app that links into your broadband.

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