Sure Signal stopped working after Sim Changed

[joannanobbs]

Hi

My sure signal has stopped working after I changed my normal sim to a nano sim. The phone is an iphone 5. I have tried everything suggested on all of the forums but it still will not connect. Do you have to re-sync my sure signal box to my new sim?

My sure signal serial number is;

40122457050

Thanks

[Retired-Lee]

Hi there joannanobbs,

Thanks for your post.

I've forced a resync for you. Please factory reset the VSS and let me know how you get on.

Thanks,

LeeH