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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74602 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 230015 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204490 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Samsung s7 edge video calling

HiI recently got an upgrade onto the s7 edge prior to this I was on the s6 edge.When upgrading I asked have they fixed the video calling feature as it was an issue on s6 edge.I was informed that this issue has been resolved on s6 edge and a team was ...

Graeme99 by 3: Seeker
  • 6548 Views
  • 1 replies
  • 0 thanks

Resolved! New SIM, now no signal. Please can you reset at your end?

Hi. I got a new SIM today. It gets a signal outside. But inside, it won't connect to the Suresignal. My wife's phone works with the SS as normal, so it's working. I tried a full factory reset of the SS too. SS number is 40114614023. Thanks.

charlesr by 4: Newbie
  • 15960 Views
  • 6 replies
  • 0 thanks

did your samsung s7 edge arrive with broken seals

did your samsung s7 edge arrive with broken seals we did an upgrade and we ordered a samsung s7 edge ,so far vodaphone has sent me 3 exchance phones with the seal broken , all been sent back to vodaphone ,i have been on to samung and samsung have wro...

neumann by 2: Seeker
  • 8865 Views
  • 12 replies
  • 0 thanks

Sure Signal

HiI have a sure signal v3 and for about 3 weeks  the only light on is the read one (power I believe). I have run all the tests mentioned in a previous post - see below. I have also spent 2 hours on the phone with your support team: unplugged, changed...

I hate the new eForum structure - it makes no sense

It's the first time i have visited in weeks and it is caotic (more than it had been in the past). How come under devices Apple have thier own section were Sumsung and every other non Apple manufacturer has been thrown in the Android section. Android ...

tenvis ip camera

hi i have just joined vodafone broadband today  and i am trying to get my tenvis ip camera to connect to my samsung tab3, it was working fine for 2 years on plusnet just stopped today can anyone help?

SS3 with BT HH5 still not working

My SS3 is still not working. It worked for a short while with my Samsung S5 if I turned it off and then on occasionally. Now I've upgraded to a S7 Edge it has never ever worked. Port forwarding done = no change. Getting really fed up with this now ! ...

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Deleting old contacts on smart first 6

Can anyone tell me how I delete old contacts from my contact list?  I have checked on line and also had a live chat with several vodafone personnel but no-one seems to be able to help me.

cabut1 by 1: Seeker
  • 10142 Views
  • 2 replies
  • 0 thanks

Vodafone Mobile Broadband support website

Hi, I am trying to access Vodafone Mobile Broadband support webisitehttps://www.business.vodafone.com/site/bus/public/enuk/support/10_productsupport/laptop_connectivity/40_software/software/10_latest doesn't work has it been moved?  Could someone ple...

CThierry by 2: Seeker
  • 9872 Views
  • 3 replies
  • 0 thanks

Samsung Update OTA Once Month

Samsung are to realise OTA updates & patches once a monthhttp://www.sammobile.com/2015/08/05/samsungs-new-update-process-will-push-android-security-fixes-ota-once-per-month/

steveo67 by 12: Established
  • 14601 Views
  • 8 replies
  • 2 thanks
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