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20-03-2014 03:22 PM
Hi,
I have a Sure Signal Version 1 and it has decided to stop working. It has been working fine since I first got it well over a year ago (can't remember exactly when I got it, but it has been a long time). This is a real nuisance as I get no Vodafone coverage at home!!
It stopped working a couple of weeks ago and despite speaking to Vodafone and resetting it several times, as well as de-registering and re-registering also, still no joy.
The lights on the back by the ethernet cable are steady yellow and steady or flashing orange.
Sometimes I have no lights, sometimes just the power light and sometimes lights 1 & 2 with 4 flashing.
I use a BT HomeHub 3.
My S/S is a Sagem and the Serial Number is 21230683613.
I hope you can help me. I am having to use my landline all the time to call other mobiles and it is costing me a fortune! As a household, we spend about £60 a month for calls we are unable to use!!!! We nly chose Vodafone because of the Sure Signal, depsite having to pay for it!
I look forward to hearing from you.
Many thanks.
20-05-2014 09:36 AM
You need an upload speed of 1.5mbps for SS3 according to your techies.