My query seems very similar to a previous question. I would be grateful if you could re-sync from your end and/or send the new firmware if required.
I registered my Sure Signal v1 a few days ago, and it worked perfectly for two days, then...my phone has not picked up a 3G signal since. I've tried rebooting both the router and the Sure Signal as per instructions, I've rebooted my phone (iPhone 4) several times. To cut a long story short, the Sure Signal is connecting fine and lights 1,2, and 4 are all lit but still my phone is picking up no signal at all. I went onto my account to manage my sure signal - I was getting texts and emails telling me my SS had been moved (it hadn't - those messages are so annoying) and of course when I try to confirm the postcode it keeps telling me I already have a SS registered to that postcode. And I cannot delete my phone and re-add it as I am the admin and it's the only phone on the account.
This has been going on for several days now and I'm still unable to use my phone at home. And yes, I've followed the SS Trouble shooting guide
Please re-sync it for me. Thanks
