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Solution

Sure Signal v1 randomly stopped working

Kwaltz
3: Seeker
3: Seeker

Hi

 

Both a relative of mine and now myself have had exactly the same issues with the Sure signal v1

 

They both stopped working as if over night, no reason.

 

Mine has been repeatably going through the same light sequence for weeks with no change,

 

1 goes solid, 2  flashes then goes solid, 4 flashes, goes off then almost a reset flash of all lights then repeats, sometimes it has a rest for a while then off it goes again.

 

I have so far (just to double check because it WAS FINE)

Re set and de/registered

Checked contact with router, that's ok

Tried another person Internet

Even opened all the ports (probably too many) as per below

 

Ports and Protocols:

  • 8 – TCP/UDP                 (All routers)
  • 50 – TCP/UDP               (All routers)
  • 53 – TCP/UDP               (Virgin Super Hubs)
  • 67 – UDP                      (Virgin Super Hubs)                                                    
  • 68 – UDP                      (Virgin Super Hubs)                                        
  • 123 – UDP                    (All routers)     
  • 500 – UDP                    (All routers)     
  • 1723 – TCP/UDP           (BT Home Hubs)          
  • 4500 – UDP                   (All routers)     
  • 33434 – 33445 – UDP    (Virgin Super Hubs)

These have made no difference.

 

This is really driving me mad because i cannot use my mobile at home at all (no signal)

 

We suspect it is vodafone way of getting you to buy a new version, or a way of moving to another company who can give me a mobile signal.

 

ISP: BT

Router: HHub4

Runnig on IP 192.168.1.66

Serial No. 21222425577

 

Help would be appreciated

 

Thanks

Kev.

26 REPLIES 26

My thanks too @cineriv.

Power unit arrived today - plugged in the SS1 and full signal within 5 minutes!! Was very sceptical at first but it really worked - unbelievable!!!

No help whatsoever from the so called experts at Vodafone - unless you want to do a meaningless speed test!!

@Rajjyboy

 

Nice one!

 

Yes Vodafone are now ignoring this thread too.... what's going on....

 

cineriv
16: Advanced member
16: Advanced member

@ planky_dj

@ rajjyboy

 

Good to hear that all is good for both of you.  :smileyhappy:

 

Regards.

Mike.

 

 

Hi guys,

 

@Kwaltz – Thanks for the feedback.

 

@planky_dj – I’m pleased to see this is now working for you.

 

@Rajjyboy – Great! If you need anything else let us know.

 

Cheers,

 

Laura

@Kwaltz

 

@planky_dj

 

@cineriv

 

LOL!!!  Dont you just love the replies from the Voda tech guys?

Kwaltz
3: Seeker
3: Seeker
Room for improvement maybe...

cineriv
16: Advanced member
16: Advanced member

You're lucky to get a reply!!! 

I've been waiting for one since 31st Dec 2014  :smileyvery-happy:

 

http://forum.vodafone.co.uk/t5/Vodafone-Sure-Signal/Sure-Signal-not-transmitting-a-3G-signal/td-p/49...

 

But probably saved myself about 2 weeks answering  questions that I've already answered :smileysad:

 

Regards,

Mike.