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28-10-2016 11:28 AM
My Sure Signal has stopped working. The power light comes on but no others. If i try to reset the power light goes off too. By turning power off and on again the red light comes back on but the process then just repeats.
28-10-2016 01:52 PM
Hi
Please take a look through these Sure Signal Trouble Shooting threads :
as these may help to resolve issues. They have links to the key things you can do to try and self resolve the issue you are experiencing.
The link holds an option saying Issue not listed. This shows you how to run a traceroute and paste the results here.
To add the Sure Signal comes with a 24 month warranty.
Current Phone >
Samsung Galaxy s²⁵ Ultra 512gb.
01-11-2016 06:08 PM
@MichaelWater Are you still experiencing issues with your Vodafone Sure Signal?
If you are, please take a look at our Sure Signal Troubleshooting thread, and then post back your results if you’re not directed to an existing thread?
02-11-2016 08:21 AM
Yes, please see my second post added 1/11
07-11-2016 12:57 PM
@MichaelWater I can see @Mark replied to your message on the other thread you created.
If you're still having trouble, please let us know.
07-11-2016 02:30 PM
Thanks Rahim. I have received a replacement device, which i hope will resolve the issue.
08-11-2016 02:54 PM
@MichaelWater Thank you for letting us know!
If you have any issues with the replacement Vodafone Sure Signal, kindly keep us updated so we can help.