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These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...
Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed? Getting ...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now? 2) Why can't you give me a timescale o...
Hello, Recently upgraded both handsets, new micro sims with original numbers being used, my Samsung S3 works fine on the suresignal. My wife Note2 does not seem to register. I have reset the suresignal to defaults, deleted and recreated the user for...
Hi I have recently moved to sky BB, I have connected my VSS box but only got green flashing power light can you enable this at your end for me my ip address is 2.220.95.106RegardsRichard
Hi, I have bought a second hand VSS but am unable to register it althought the seller has assured me that he has deregistered it. Can you please check its status for me. The serial number is 40122425180. Thanks
I have just changed my broadband from BT to TalkTalk and when I use the hub TalkTalk have supplied my sure signal will not work! Has anyone had this same problem?
The web admin console has been dead since last week. Any news on when this shall be back?
Second Sure Signal box, 8 help chats, £100 and many frustrating hours - STILL NOT WORKING. Yes - I've looked at the troubleshooting page as well, which tells me to follow the instructions against the picture of the SureSignal box that looks like min...
Hi, Is it possible to block a 3G USB modem (K4510, HSPA + USB stick) in 2G/GPRS only mode?If yes, how? Is it through Vodafone Mobile Broadband software or Vodafone Moble Connect Software?$ I guess it should be quite simple, but can't manage to find o...
The latest problem with my VSS saga is that I cannot get the VSS to communicate with the BT HomeHub. The lights on the back of the VSS to indicate that there is an active ethernet connection and show that data is being transferred, are not illuminati...
For a while now I have had an iphone 4 after previously upgrading from a blackberry storm. I live in an area with poor signal and bought a sure signal device to overcome this. this worked fine when i had my blackberry and still works (full 3G signal)...
Hi, On BT infinity Router is normal BT home hub with correct ports forwarded.Port Clamping has been enabled. SS stopped working week before I moved - just set it back up and changed post code. Tried a full reset and left over night. Serial Number :- ...
