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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74039 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229906 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204003 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Adding a new user to my sure signal

Hi, I'm trying to add a new user to my sure signal and I kep getting a stack trace (below) reported back on I submit the user. The number I am trying to add is a brand new number and not sure it's been activated yet so was wondering if this could be ...

gmc75 by 2: Seeker
  • 12374 Views
  • 1 replies
  • 0 thanks

v3, Solid power, slowly flashing internet

Speed test: 19ms ping, 3.86Mbps download, 3.63Mbps upload.Pingtest: 9ms ping, 0 jitter, unable to determine packet lossExternal IP address: 188.39.98.163Traceroute has started… traceroute to 212.183.133.177 (212.183.133.177), 64 hops max, 72 byte pac...

cambtek by 2: Seeker
  • 13595 Views
  • 2 replies
  • 0 thanks

Sure signal version 3, 4 light model

Hi, I have been supplied by my company a new sure signal box. It has now been connected for over 3 days but has not connected, I have port forwarded all of the ports as required in my router but to no avail, I have also tried this morning to call you...

Sure Signal Not Working

Hi, I've been struggling with my Sure Signal (v1) for the last few days - not sure what triggered it but it has been working for a few years now without any problems (bar the odd need for a reset). I have tried everything that I could find on these f...

All lights on sure signal version two flashing! please help1

All lights on my sure signal version two are flashing please can you help? serial number 40111904740 ip address 90.197.251.181 Microsoft Windows XP [Version 5.1.2600](C) Copyright 1985-2001 Microsoft Corp.C:\Documents and Settings\Jordann> pathping 2...

pophead4 by 2: Seeker
  • 14307 Views
  • 1 replies
  • 0 thanks

Sure Signal Stopped Working

After working for about a year and a half my SS original stopped working and only shows the top green power light.  After a full reset lights 1 and 2 will light up, 4 will blink slowly then all disappear and the power light comes on.  I have tried ca...

reefkid by 2: Seeker
  • 16634 Views
  • 8 replies
  • 0 thanks

Resolved! Use Existing phone sim in Tablet ?

Hi My existing phone doesnt cope well using internet so am thinking of buying a tablet specifically for internet use and calls when away from home for holidays. Can I use my existing sim in a Tablet pc ? Are there any other alternatives which would a...

mmmisty by 2: Seeker
  • 35287 Views
  • 2 replies
  • 0 thanks

Resolved! Sure Signal looks like it is working, but phone still has no signal

I have had the Sure Signal V3 for 6 weeks now and most of that time was spent trying to configure the router so it would work. I have since bought a BT Home Hub 3 and the Sure Signal seems to have connected after and hour or so without any configurat...

Youngie by 4: Newbie
  • 14190 Views
  • 4 replies
  • 0 thanks

Sure signal problems

Hi all. read through this forum, and can't sem to find the problem I have. After a few minutes of plugging the VSS in, thr red power light flashes, the service light & the user liight are static orange.  I have a Netgear DGDN3700 router, which readin...

neillb by 2: Seeker
  • 18879 Views
  • 19 replies
  • 0 thanks

VSS headache!

So I had given up for a while trying to get my VSS working since the problems I started experiencing around christmas (http://forum.vodafone.co.uk/t5/Vodafone-Sure-Signal/Sure-Signal-Problem/m-p/1388704#M34567); I have been waiting for my BT Infinity...

DanCull by 4: Newbie
  • 17515 Views
  • 12 replies
  • 0 thanks
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