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These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...
Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed? Getting ...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now? 2) Why can't you give me a timescale o...
We've installed one of the new plug-in type Sure Signals yesterday. The three lights (power internet, service) remain lit indicating that it's connected to Vodafone's network. I've registered the device, recieving email confirmation & registered a do...
We got a PAYG mobile internet device earlier today, it came with 500mb of data for the first 60 days, this was gone within minutes and since then me and my partner have both topped it up by £10. It says we have used 1GB of data, and says we have £5 o...
My Vss has been working perfectly for the last couple of years until yesterday. My wife's phone was registered to the VSS as well as mine and she recently upgraded to a One S with the smaller sim card, the VSS wasn't picking it up, so I turned the r...
I've had my VSS for over 2 years now, but I've just noticed my phone is picking up H+, rather than just H. Is this a firmware update from Vodafone, or is it something else?
I have a Vodafone Sure Signal Version 2 in my house, it has been working fine until the past couple of days. We have 4 mobile phones connected to it. We can all connect to the sure signal we can all make calls and send texts, but none of us can recei...
Hi Company has provided me with a new slimeline Sure Signal system. I have tried for a week to get it functional but with no success. I am an IT professional (25 years) and have read the forum and support notes for it. Anyway can someone help me ou...
Im so fed up with this vss v2, i can make and receive calls just fine, but when it comes to using th internet or syncing my phone, the damn data will just freeze up, the data light shows im conected but my dsl light on my modem shows no activity, my ...
Hi, My VSS has stopped working: External IP 146.90.194.199 C:\Users\timw>tracert 212.183.133.177Tracing route to cluster4.vap.vodafone.co.uk [212.183.133.177]over a maximum of 30 hops:1 2 ms 1 ms 2 ms NAS2 [192.168.1.1]2 18 ms 19 ms 17 ms lo0-central...
My son had a Sure Signal which was registered to his home address. He has now emigrated and given the SS to me to use at my home as the Vodafone signal is non-existant here too. It won't let me register the device here. My attempts to register it f...
Dear all, I have recently purchased a new Sure signal box on Ebay, when I opened the box everything looked right but there are no lights on the friont of the item just a metal strip next to the power light. I follwed all the instructions (I think) bu...
