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22-08-2016 10:00 AM
Hello, my Sure Signal v3 recently stopped working again
None of the registered phones connect to the VSS, even after performing a reset and switching off / on the phones.
Red Light - Solid - Next 2 Lights White Solid - 3rd Light - Never Comes on
@Rahim All help appreciated...
Speed Test from http://www.speedtest.net
Download 29.25Mbs
Upload 14.68Mbs
Ping Test from http://www.pingtest.net
Packet Loss 0%
Ping 44ms
Jitter 22ms
External IP Address from http://www.whatsmyip.net
90.255.123.104
Traceroute 212.183.133.177
traceroute to 212.183.133.177 (212.183.133.177), 64 hops max, 52 byte packets
1 vodafone (192.168.1.1) 5.498 ms 2.312 ms 2.696 ms
2 host-212-158-250-32.dslgb.com (212.158.250.32) 10.512 ms 9.785 ms 10.498 ms
3 63.130.104.194 (63.130.104.194) 16.018 ms 22.401 ms 16.544 ms
4 * *
Serial number 40134961974
Registered on 12/04/2014
24-08-2016 07:07 PM
@VSSAK I've resynced your Sure Signal device as it's showing that it's not made a connection with our server in a long time.
Please allow up to 6 hours before the device obtains a connection and starts working again.
If you're still having trouble after this, please let me know.