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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73858 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229882 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203971 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

V amused

Got a second vss so i could get whole house coverage. Bit tricky to get the first vss working again after a change of ISP and some minor network changes. Tech guys on here were fab and got it up and running. This am got a txt and an email telling me ...

Kengr1 by 4: Newbie
  • 15544 Views
  • 3 replies
  • 0 thanks

Resolved! ofifce network

hi teamI am trying to connect my vss v3 to my office network.The lights on the vss are red power flashing next light off and the next two are solid orange. I tried the vss at home and works fine. When i plug it into the office network (ethernet point...

Trvrv by 4: Newbie
  • 16356 Views
  • 13 replies
  • 0 thanks

Sure Signal not working

Our office is based in a serviced office and we cannot get the Sure SIgnal to work despite all the ports being opened on both our router and the main office router. The IT company that look after it say that it will not work as the Sure Signal is PPo...

Herbs by 2: Seeker
  • 24539 Views
  • 26 replies
  • 0 thanks

Cv47 Napton

Post Title: CV471). Does the issue happen in just one location. If so, how far do you have to travel to regain service ?This has been happening all over the house.2). What is the full postcode of where the issue occurs? If you don't want this showing...

Resolved! Sure signal no longer working after unplugging and replugging back in

I have looked through the trouble shooting guide.  I haven't changed the phone or anything. Just got back from a week away from home and the phone doesn't see a signal.The last time I had this happen, I needed a resync sent. Its a version 2 (9361 hom...

neonand by 3: Seeker
  • 13288 Views
  • 2 replies
  • 0 thanks

promised a sure signal

hi there After complaining about my signal strength at home i was promised a sure signal box. (probably 9 months to a year ago) nothing has arrived.I had a call from your customer services team 3 months ago claiming i was a "valued customer". I menti...

zaphod30 by 4: Newbie
  • 13524 Views
  • 3 replies
  • 0 thanks

Sure Signal won't deregister.

  Hi I have had to recently sell my sure signal since it can't be used where I live. Before I sold it, I made sure I deregistered it, however the person who bought it says that apparently it's still registered with the initial owner.   Could someone ...

jbrinner by 2: Seeker
  • 13829 Views
  • 3 replies
  • 0 thanks

Resolved! Sure Signal coverage

Can anyone tell me over what area the VF SS boosts the 3G signal? Is it 100 sq m, 250 sq m or 500 sq m ?  It would be relevant to know as to where best putting the device. Other 3G boosters offer this info readily. Thanks

HMiR by 2: Seeker
  • 15004 Views
  • 7 replies
  • 0 thanks

Change of account

I've just changed my account from personal to business and my sure signal is now not working. What do I do? There is no support for business users at the weekend.

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