Sure Start Not Connecting to all phones

[benpicot]

Hi

I have a Sure Signal v3 provided by my work due to poor 3g signal at home, its registered and setup correctly but out of the 3 phones registered only one actually works.

iPhone 7 - works fine with a full 3G signal (and ignores the poor 4G I have in my area)

iPhone 6s - Will not connect, I get a weak 4G signal at best and nothing if I default to 3G only

iPhone 5s - Will not connect, I get a weak 4G signal at best and nothing if I default to 3G only

Any suggestions?

[Mikeandjo]

I am having the same issue - my phone is an iPhone 6 which does connect but my wife's is a 5S which does not connect - most frustrating!! 

[Alex]

@Mikeandjo & @benpicot Please take a look at our Sure Signal Troubleshooting thread, then post back your results if you’re not directed to an existing thread. :smileyhappy: